Customer Service Representative I

Appointment Type Staff - Career Personnel Program PSS-Covered Work Hours Monday-Friday, 8:00am-5:00pm Percentage of Time 100% Organizational Area Human Resources - Retirement Administration Location: Oakland, CA Posting Salary $21.32 - $22.33 The Customer Service Unit provides information on opportunities available through participation in the various UC Benefit plans and explains how these may be integrated with an individual's total insurance, financial, and retirement program; responds to questions, complaints and requests for information by employees, Benefit Representatives, retirees, and survivors by providing up-to-date pertinent benefit information and by addressing tax, financial, and health and welfare coverage issues; and supports the annual Open Enrollment

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